Refund Policy

Last updated: May 17, 2025

Thank you for choosing Schecking.org for your verification, auditing, and compliance needs. We are committed to providing high-quality services and ensuring your satisfaction. This Refund Policy outlines our procedures and guidelines regarding refunds for our services.

1. Digital Products and Services

For digital products and services purchased through Schecking.org:

• Subscription Services: For monthly subscription services, you may cancel at any time. Refunds are not provided for partial months, but your subscription will remain active until the end of the current billing period.
• Annual Subscriptions: For annual subscription services, you may request a prorated refund within 30 days of purchase if you are not satisfied with the service. After 30 days, refunds are provided at our discretion and may be prorated based on the remaining subscription period.
• One-time Purchases: For one-time digital product purchases, we offer a 14-day money-back guarantee. If you are not satisfied with your purchase, you may request a full refund within 14 days of the purchase date.

2. Consulting and Custom Services

For consulting services, custom audits, and other personalized services:

• Before Work Begins: If you cancel before work has begun, we will provide a full refund of any deposits or prepayments, minus a 5% administrative fee.
• Work in Progress: If you cancel after work has begun but before completion, we will provide a partial refund based on the percentage of work completed and resources allocated.
• Completed Work: Once work is completed and delivered, refunds are generally not available. However, we are committed to your satisfaction and will work with you to address any concerns about the delivered services.

3. Training and Workshops

For training sessions, workshops, and educational events:

• Cancellation by Customer: If you cancel more than 14 days before the scheduled event, you will receive a full refund. Cancellations between 7-14 days before the event will receive a 50% refund. Cancellations less than 7 days before the event are not eligible for a refund, but you may transfer your registration to another person or apply it to a future event within 6 months.
• Cancellation by Schecking.org: If we cancel an event for any reason, you will receive a full refund or, at your option, credit toward a future event.

4. Exceptions and Special Circumstances

We understand that special circumstances may arise. In cases of:

• Technical Issues: If you experience significant technical issues that prevent you from accessing or using our services, and our support team cannot resolve these issues within a reasonable timeframe, you may be eligible for a full or partial refund.
• Service Unavailability: If our services are unavailable for an extended period (more than 24 consecutive hours) due to our systems, you may be eligible for a prorated refund for the affected period.
• Extraordinary Circumstances: In cases of extraordinary personal circumstances (serious illness, natural disaster, etc.), we may consider refund requests outside our standard policy on a case-by-case basis.

5. How to Request a Refund

To request a refund, please follow these steps:

1. Contact our customer support team at [email protected] or through the contact form on our website.
2. Include your order number, the date of purchase, and the reason for your refund request.
3. Our team will review your request and respond within 3 business days.
4. If your refund is approved, it will be processed within 5-10 business days, depending on your payment method.

6. Refund Methods

Refunds will be issued using the same payment method used for the original purchase:

• Credit/Debit Card Payments: Refunds will be credited back to the original card. Please note that it may take 5-10 business days for the refund to appear on your statement, depending on your card issuer.
• PayPal Payments: Refunds will be processed through PayPal and should appear in your PayPal account within 3-5 business days.
• Bank Transfers: Refunds via bank transfer may take 7-10 business days to process.

7. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to our website. It is your responsibility to review this Refund Policy periodically for changes. Your continued use of our services following the posting of changes constitutes your acceptance of such changes.

8. Contact Us

If you have any questions about our Refund Policy, please contact us:

• By email: [email protected]
• By visiting the contact page on our website: https://schecking.org/contact
• By phone: +1 (555) 123-4567, Monday through Friday, 9:00 AM to 5:00 PM EST

This Refund Policy was last updated on May 17, 2025.